Innova remote system inspection helps minimize unexpected downtime through preventive maintenance to the database, network, server or other critical IT infrastructure. The service is based on remotely connecting to the Innova production system and performs predefined tasks according to our best practice.

Our specialist connects remotely to the Innova production system to ensure maximum availability and performance.

Database check

Database check: Database is kept in optimal state based on database size and growth, data availability and hardware setup with regular database checks and maintenance.

Server check

Collect and analyze disk utilization and space, memory usage. Event logs reviewed and handled based on severity.

Network check

Check if network performance is optimal and correct any minor bottleneck or errors.

Software upgrade evaluation

Check if network performance is optimal and correct any minor bottleneck or errors.

Remote system report

After each remote check, the customer receives a visit report containing the results of the inspection with possible recommendations for further actions.