24/7
Support Line

 

Provides access to emergency support for critical incidents outside normal working hours and is available 24/7/365.

Life Cycle
Support

 

Our Life Cycle Support program provides users with rights to all new version releases, which are released on a regular basis.

Customer
Training

 

Designed for IT and technical personnel, operations and production managers, and shop-floor operators.

Onsite
System Inspection

 

Includes a suite of services designed to keep the Innova software and IT infrastructure in an optimal state.

Remote System
Inspection

 

Based on remotely connecting to customer system and performs predefined tasks according to our best practice.

Consultancy
Services

 

Designed to focus on specific improvement tasks with clear financial and business goals for customer operations.

Software Updates

 

Innova is continuously developed to fit changing market needs and requirements.

 

Innova Services

LIFE CYCLE SUPPORT

TO MAKE THE MOST OF YOUR INVESTMENT

Our powerful Life Cycle Support program is the backbone of this commitment to our customers. Innova’s service portfolio ranges from assistance with routine issues on general software use, to advanced consultancy services that empower you to make the most out of your software investment.

INTERNATIONAL SERVICE

To order Innova service please contact your local sales and service unit directly or call us.

+45 89 30 42 50

Monday – Friday 8.00 – 16.00 (GMT+1)

Please note: 24/7 support line is available for contracted customers only.