Onsite System Inspection
Your Best Insurance Against Downtime
Innova Onsite System Inspection helps minimize unexpected downtime through preventive maintenance to the database, network, server or other critical IT infrastructure.
Our specialists make regular onsite visit to ensure maximum availability and performance.
- Keeps system in an optimal state to ensure performance
- Reduces costly downtime through preventive maintenance
- Evaluates users and operators, and devises ongoing training plans
Using regular database checks and maintenance, the database is kept in optimal state based on database size and growth, data availability and hardware setup. Recommendations for further actions if needed.
Collect and analyze disk utilization and space, memory usage. Event logs reviewed and handled based on severity. Recommendations for further actions if needed.
Check if network performance is optimal and correct any minor bottleneck or errors. Recommendations for further actions if needed.
Software upgrade evaluation
Inform about new features and functionality review. Key benefits of upgrading the Innova system to latest version.
Evaluate current competence level of customer’s personnel running and using the system (IT, production and management) and suggest training or other actions.
To order Innova service please contact your local sales and service unit directly or call us.
+45 89 30 42 50
Monday – Friday 8.00 – 16.00 (GMT+1)
Please note: 24/7 support line is available for contracted customers only.
Provides access to emergency support for critical incidents outside normal working hours and is available 24/7/365.
Our Life Cycle Support program provides users with rights to all new version releases, which are released on a regular basis.
Designed for IT and technical personnel, operations and production managers, and shop-floor operators.
Includes a suite of services designed to keep the Innova software and IT infrastructure in an optimal state.
Based on remotely connecting to customer system and performs predefined tasks according to our best practice.
Designed to focus on specific improvement tasks with clear financial and business goals for customer operations.
Innova is continuously developed to fit changing market needs and requirements.