Job Application

Service Helpdesk Engineer Electrical

Location: Boxmeer, Nederland

The organization

Marel is the leading global provider of advanced processing systems and services to the Poultry, Meat and Fish industries. In partnership with our customers we are transforming the way food is processed. Our vision is a world where quality food is produced sustainably and affordably. Our state-of-the-art equipment and systems help food processors of all sizes, in all markets, to operate at peak productivity.
Our team is comprised of approximately 5,400 employees worldwide, offices and subsidiaries in 30 countries across six continents, and a network of more than 100 agents and distributors.

Marel Poultry
Marel Poultry focuses on the development, sales, installation and service of Stork equipment for the poultry-processing industry. We are the world market leader in this field. Within the Marel Poultry product range, the array of Stork equipment stands for trusted top-notch quality, which meets the highest standards.

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For our Service organization, we are currently recruiting a:
Service Helpdesk Engineer Electrical

The function

Via our helpdesk, we offer our customers 24/7 technical support. As Service Helpdesk Engineer you have a dual responsibility. You run the helpdesk (together with your colleagues) for 3 weeks (1 week daytime, 1 week night time and 1 week office hours) and the following three weeks you work as a Field Service Engineer.

As Service Helpdesk Engineer you are the first point of contact for our customers and our Field Service Engineers, should they have any Electrical related issues. You ensure that our customers stay satisfied and you help them finding the right solution.

As Field Service Engineer (E) you are responsible for the preparation of assemblies and installations and the actual commissioning of control systems for poultry processing installations across the world. In larger projects, you will direct local colleagues and will communicate with the customer about progress. You will arrange customer training and will feed results back to the organization.

As a Service Helpdesk Engineer, you’ll follow an extensive introduction program. The first two years you’ll work fulltime as Field Service Engineer to gain knowledge of our equipment. During this program, you’ll work together with an experienced colleague, who will guide you. You’ll visit customers together.


To be successful in this challenging job, you need to have finished your bachelor, preferably in the field of electrical engineering or industrial automation. You have experience with several control applications.
You can be described as a solid, self-reliant and analytically strong person. You have commercial interest and you have a hands-on mentality, you are flexible and resistant to stress. A good knowledge of the English language is a must. Just as your ability to travel (+/-50%).

We offer

Working at Marel means working at a multinational with many chances to develop yourself, take responsibility and show initiative. We offer an exciting job with a representative base salary, attractive secondary benefits in an international atmosphere that supports the company’s vision, and exhibit Marel’s core values Unity, Innovation and Excellence.

Contact information/ The procedure

For more information, don’t hesitate to contact our recruiter, Marlies Snijders, by email:
If you are interested in this position, don’t hesitate to forward us your CV via this website.