Meeting the challenge head on
Successful software implementation
Implementing a new software system requires you to make changes to operations and processes which often have an effect on people’s responsibilities and changes the way they work. If this is not done correctly you risk costly disturbances to operations, not mentioning the risk of not realizing the benefits the system is supposed to bring.
We at Innova understand this, based on our extensive experience in delivering system to our customers, worldwide, for over 30 years. Our approach is focused around teamwork and partnership with our customers.
We focus on working closely with our customers because we believe in the importance of customer commitment and ownership of the project implementation and focus our activities around this.
An agile approach
To ensure common understanding of requirements we run series of process specification workshops and document each process. Our approach is to apply standard Innova to these processes. At the same time our customers will realize the changes they need to make and can address those changes in a structured manner. We believe this approach will enable our customers to make the most of the new system faster.
Once the process scope has been specified the system is configured. At this point we execute a set of training and production workshops where super users are trained in how to set up production on a daily basis and how to operate the system on the production floor. The key to success is preparing customers for using the system so that they can realize its benefits on a daily bases.
Site acceptance tests
Site acceptance tests are conducted before a system is taken into live production. We then provide go-live support while the customer takes ownership of running the system on the floor.
In general the approach above is a mix of a waterfall method and an agile approach as the configuration of the system is based on series of workshops and is therefore an iterative process.