Customer benefits


Our customer training puts our customers in total control of their equipment. Marel experts can help each customer’s organization to gain maximum benefit from the Marel solutions, whether training operators on how to configure equipment for maximum performance, or training maintenance teams on recommended daily routines and checks to ensure the best production output. It can also include training cleaning personnel in the most effective methods for sanitizing or cleansing, while also preventing damage to the investment.

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Marel service

  • Innova lifecycle support
  • Customer support center
  • Support Center 24/7
  • Inspection visits
  • Critical parts packages
  • Preventative maintenance packages
  • Repair and exchange program
  • Consumable packages
  • Calibration
  • On-site emergency support
  • Process consultancy
  • Upgrade kits
  • Preventive maintenance visits
  • On-site response time