Changes to our Seattle Washington operation

Marel remains focused on transforming the way food is processed

Processing Plant Service

In order to better serve our customers in the North America region, we are pleased to announce several changes to our Seattle Washington operation.

One Location for Marel Pacific Northwest

We are excited to create a single and united location for all operations in the Pacific Northwest. Offices at the Pier 91 location will relocate to a new Corporate Campus in East Bellevue, Washington, resulting in a single sub-regional location for sales, service and our Innova software development team.

Service and Parts

After listening to feedback from our customers, we realized we need to be a better partner and provide a more focused approach service their needs. We have started addressing those needs by creating four sub-regions. These sub-regions allow us to provide faster response times 24-hours a day, ensuring when a customer calls or emails, they will interact with one of our team member who will provide the quickest and best method for addressing their need. In addition, to improve the supply chain of replacement and spare parts, we will be centralizing all inventories into our Gainesville Georgia location by the end of the first quarter of 2021.

Marel Fish Service Sub Regions

Maritime Service and Parts

Marel has entered into a strategic partnership for our marine based customers with Fusion Marine Technologies. The basis of the partnership is for Fusion to provide services for marine scales and graders onboard vessels in North America, which includes all service and workshop activities. In addition, Fusion Marine Technology will also perform service for contracts, supply Marel OEM spare parts, and provide product training for newly installed products. The transfer of the Pier 91 workshop activities was completed by the end of 2020. In regards to Innova software, Marel Inc. will continue to manage the installation, training and support of newly purchased software modules, licenses, and other software products.

These location and organizational changes will allow us to provide better service and support for all of our customers as we continue to develop new innovative solutions for future product offerings to increase yields, efficiency and sustainability.

Get in touch

Our dedicated team is here to help and answer any questions you may have. Please complete the form, and we’ll get back to you as soon as possible. We look forward to hearing from you.

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