Services tailored to your business needs




Service solutions

Improve your output with proactive services

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As a leader in food processing, Marel offers a wide range of service solutions. Our services can be customized to fit any operation and will provide you with peace of mind, knowing that your operations will run smoothly.

Depending on your priorities and preferences, Marel's service solutions are tailor-made into a robust Service agreement, which can easily be updated as your operation changes or grows.

With a customized Service agreement, your maintenance costs become more predictable, and regular routine tune-ups scheduled to fit into your production cycle will minimize downtime and extend the lifetime of your equipment.

Contact us below to learn what service best supports you in reaching your operational goals.


Service Agreements

Marel Service Agreements are designed to meet your specific needs for preventive maintenance, repairs, parts and other services. Marel has vested interest in providing the highest quality and reliable service. When you are in a rush to resolve a problem, every second counts. With a Service Agreement you can rest assured that we will respond promptly and arrive when we say we will, with the right skills, knowledge, tools and attitude to handle your issue.


Service agreements

Customer stories

Arasco1
Jorge Ubago
Poultrymax
Carlos Guzman General Director Lizman
CP Hengshui Handshake
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Campollo Product Show
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“Products are of a superior quality. We see Marel as being the top.”

Naif Aladhyani

Arasco, Saudi Arabia

“The maintenance becomes more proactive and reduces the downtime effect.”

Jorge Ubago, Vice President

MareDeus

"We wanted to increase our production capacity and standardize our process, without compromising on quality."

Mr. Lito Nepomuceno

PoultryMax Omnis

"A relatively small investment to convert CoreTech quickly and easily to the full Nuova specification."

Carlos Guzman, General Director

Lizman

"Deliver an end product that really appeals to Chinese consumers."

Kezhong Yang, President

CP Hengshui

We have been able to improve productivity and lower our prices thanks to Marel Poultry’s systems and tools.

Alain Deschenaux, production manager

Micarna

"It was a strategic choice to have Marel as our partner to ensure better solutions for our fish processing plants."

Jorge Fernández, CEO

Camanchaca

"We need to have this contract [Service Level Agreement] between us – there is no other way!"

Rasmus Graversen, Head of Operation

Vega Salmon

"The service support that Marel offers is very important for our plant’s daily operation. They are always close-by."

Wilson Luna, Plant Manager

Campollo

"With FleXicut, Marel is bringing hi-tech to the heart of the fish processing factory and this will influence the entire process."

Pétur Pálsson, CEO

Vísir

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Discontinued products

For further information on discontinued products or Marel’s product end-of-life policy, please contact Marel Service on service@marel.com.


Read more about discontinued products

Get in touch

Our dedicated team is here to help and answer any questions you may have. For support, please complete the form or call us so we can direct your inquiry. We look forward to hearing from you.