A service Agreement ensures that your machines always receive the highest attention, which is required to operate at an optimal level.
Our Service Area Manager is happy to visit you to discuss your wishes and expectations regarding service, thus compiling a Service Agreement that fits your needs.
Different kinds of Service Agreements:
Based upon the agreement made, your site receives a number of visits from our expert engineers. They assess the performance and technical state of your line and carry out small repairs and adjustments. They also make back-ups of the data in your PLC, clearing the buffer and updating the software. Together with your management, our engineers discuss the improvement potential of your equipment, based on its technical state and performance.
An option to include recommended revisions according to the Preventive Maintenance Schedule and required spare parts in the agreement.
If you would like to focus more on the technology, there is an option to include visits from one of our technologists, whereby the focus lies mainly on the optimization of the production line/machines.
Combination of the above supplemented with on-site training.
Our Service Agreements all have a fixed price that covers everything stated in the agreement. In this way, you know what to expect when it comes to making use of after-sales service.