Customer benefits

  • Quick access to the correct consumable parts to maximize performance
  • Optimized stock level of consumable parts for a select period
  • Predictable costs
  • Components made to—and consistent with—Marel quality standards
  • Access to warranties that come with using OEM parts

Overview

<p><span style="font-weight: 400;">Marel has designated a set of consumable parts for each piece of equipment. Having these parts in good working condition is essential to getting the best performance from the equipment. Marel equipment is designed so that exchanging these consumables is easy, simple, and fast, and can be executed by a machine operator. </span></p> <p><span style="font-weight: 400;">The initial quantities of the consumable parts are based on an annual consumption suited to the customer operational needs. Optimizing each package is part of the service, and can include periodic evaluation of the package content with the customer.</span></p>

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Marel service

  • Innova lifecycle support
  • Customer support center
  • Support Center 24/7
  • Inspection visits
  • Critical parts packages
  • Preventative maintenance packages
  • Repair and exchange program
  • Calibration
  • On-site emergency support
  • Training
  • Process consultancy
  • Upgrade kits
  • Preventive maintenance visits
  • On-site response time