This notification states the End of Full Service (EOFS) for the following Marel Products:
- 4700 Graders and Process Weighers
The EOFS date, after which the above product will only be supported on a best-effort basis, will be 01/01/2019.
From this date, support will be limited, there will be longer response times, availability of spare parts will be reduced or limited, and retrofit or upgrade kits might be necessary. Software maintenance, including new functionality or improvements, is limited to a best-effort basis, both for applications and embedded software.
The End of Life (EOL) date, after which the product life cycle will come to an end, will be as earlier announced 30/04/2021. From this date the product will no longer be supported, including spare parts, retrofit or upgrade kits no longer being available.
The following replacement products are available:
- SmartLine Graders
- Custom Graders
Please contact your local Marel representative for further information on our replacement products as well as information about how Marel can assist and guide you through the EOL process with minimal inconvenience.
This notice serves as a formal communication of Marels decision to end the life of the product noted.
Content herein is not intended to supersede existing contractual commitments of Marel.